Terms & Conditions

Eleuthera Pineapple Farm Tours (E.P.F TOURS) provides its services according to the following terms and conditions, to which all persons participating in our Eleuthera Pineapple Farm Tours activity agree.

Cancellations

EPF Tours will provide a full refund for the following cancellations:

  • Cancellations must be made 48 hours before the trip's scheduled departure. (For example, if the trip is scheduled to depart at 9:00 am on May 10th, to a receive a refund the cancellation must be made by 9:00am on May 8th.)

  • Cancellations made within the 48-hour cancellation window and no-shows will be subject to a 100% cancellation fee.

  • For cruise ship passengers, a full refund will be provided if, for any reason, your ship does not anchor. (Please keep us informed by whatsapp or email)

 

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No Show- Cruise Ship Passengers Only: Tours are scheduled to depart from just outside the gate at the time agreed to in our Confirmation email. In order to not inconvenience other guests, we will wait for latecomers only until 15 minutes after scheduled departure time. Please be early or on time. Anyone not present at the time of departure is considered a No Show and will NOT be refunded. We will consider waiting if you call, text, or whats app us to let us know you are running late. Our cell is 242-551-9993/242-470-6895.

EPF Tours advises that this activity is not without risk. The risk is part of all vehicle travel and those risks cannot be eliminated. Certain risks inherent in this activity can be the cause of loss or damage to personal property, or accidental injury, or in extreme cases, permanent trauma or death.

These risks include but are not limited to, Allergies, Insect bites, sunburn, heat exposure, accidents or slips or falls, sprained or twisted joints.

By accepting these terms and conditions, all EPF Tours guests acknowledge that they have read, understand, and are fully aware that these and other risks, dangers and hazards are an inherent part of this activity that they are voluntarily undertaking.

Each EPF Tours trip participant certifies and commits that they are fully capable of participating in this activity and assumes full responsibility for themselves and their minor children or minor children entrusted to their care.

EPF Tours reserves the right to refuse service to anyone. Any passenger disrupting the experience of other guests will be removed or separated. EPF Tours will cooperate fully with Bahamian law enforcement personnel as needed to ensure public safety.